OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
140 ratings and 92 comments received in the last 90 days.
13 August 2025
Sarah from servicing deserves special mention for the guidance and help shes provided for my first lease. Jenny my sales rep is fantastic and guided me through every step answering every question.
04 August 2025
Excellent hand over... professional and friendly and covered everything that I needed from buying the car and handing it over...excellent
03 August 2025
Great service nothing to much trouble
31 July 2025
The stars say it all
26 July 2025
Great service
18 July 2025
Jenny aswsered all my questions
14 July 2025
Very satisfied. This is mainly due to Jenny Harrison
02 July 2025
Easy to drive and very fast as I expected. Just right for me and my son and occasional friends. Very stylish and everyone is impressed!
01 July 2025
very satisfied
10 September 2025
After complaining, I was offered £350 compensation and GardX treatment on 19th August. While I agreed to this resolution, I have still not received the payment despite repeated emails and unanswered calls.
09 September 2025
Great customer service and good value.
09 September 2025
Sarah was amazing, her communication was fantastic. She was personable, understanding of my predicament with needing my car returned at the end of the day. She kept me updated on the progress. The service team also really pulled out all the stops.
08 September 2025
Helpful, knowledgeable staff
08 September 2025
Service was great and so were the staff. I refer to previous response for this score.
08 September 2025
Always so helpful, great team.
07 September 2025
Very good service
06 September 2025
Both Jake and Nick couldn't have been more helpful.
30 August 2025
The lady on reception was so friendly and efficient. She found me somewhere to work and even made me a coffee. She kept me informed throughout the morning.
30 August 2025
Good time keeping and friendly service
26 August 2025
I have a little issue with the interior mirror, Jenny will sort this for me when I'm ready (as I'm not ready to let go of of it just yet).