OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
145 ratings and 108 comments received in the last 90 days.
25 February 2026
Jenny was fantastic polite courteous nothing was too much trouble 24hour test drive was great too.
20 February 2026
I have bought a new BMW from across the road from Mini Cambourne at the BMW garage but this experience was completely different. Kept well informed, clear, concise information. Jenny is an asset to you.
10 February 2026
Helpful friendly staff
05 February 2026
Thtoughout the process of testing, considering options for purchase and collections Jordan Ramsey ensured we were well informed. Unlike previous car purchases there was no pressure, it felt like a very personal service.
20 January 2026
Amazing service and attention to detail
18 January 2026
Excellent car, after the wait
13 January 2026
Informative, helpful and friendly. Full transparency and trust
03 January 2026
Jenny helped us through the process of the purchase of our Mini and was very helpful, knowledgeable and informative along each stage.
21 December 2025
Extremely efficient and informative
01 March 2026
Great communication. Efficient and helpful
01 March 2026
Nice showroom. Reception staff very efficient (Sarah)
01 March 2026
The staff in the centre did everything to help
01 March 2026
So easy
01 March 2026
As always, a great service and friendly team to deal with.
01 March 2026
Service done fine but couldn't fix one issue
28 February 2026
£94.50 for 5.25 litres of oil seems like a rip off .... particularly when Mini can bulk purchase
28 February 2026
Excellent service, clean and pleasant seating area, help yourself to tea coffee etc.. kept informed re my car.
26 February 2026
It wasn't a very smooth experience and I'm still waiting to see what's going to happen with my personal car
26 February 2026
Service was good and staff were very friendly and helpful however prices were expensive. Also, location was ok. There was a mini dealership in my local area (Bishops Stortford) until it closed recently, I had planned to use this for servicing my mini
FIND Group 1 Cambridge.
Address
- 2 Sheepford Lane, Cambourne, Cambridge, CB23 6EF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01954 574 727
Cambridge as well as surrounding areas including Ely, Royston, Huntingdon and St. Ives
Address
- Sheepfold Lane, Cambourne, Cambridge, CB23 6EF
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01954 574 727
Cambridge as well as surrounding areas including Ely, Royston, Huntingdon and St. Ives
26 February 2026
Start to finish service was amazing