OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
188 ratings and 121 comments received in the last 90 days.
02 July 2024
Car was delivered on the date and time agreed. Purchase was very easy
27 June 2024
Jake was brilliant from start to finish, made the whole process so smooth and easy and really looked after us at handover.
25 June 2024
Very helpful and knowledgeable
13 June 2024
I have always had positive dealings with MINI and my recent purchase from the Cambridge Group 1 branch was no different. Service from the team was friendly, helpful, thorough, easy to understand and the whole process went very smoothly.
30 May 2024
FROM ORDERING CAR AND DELIVERY - WENT VERY SMOOTHLY AND JAKE WAS VERY KNOWLEDGABLE
18 May 2024
The staff at Group 1 Mini in Cambourne were extremely professional, helpful and friendly I can't praise them enough
13 May 2024
Great staff , very knowledgeable and nothing is too much trouble
03 May 2024
Very helpful, knowledgeable and friendly sales advisor.
03 May 2024
The buying experience was enjoyable and trouble free.
21 July 2024
Good staff
20 July 2024
Nothing to complain about came in for a complimentary health check and MOT kept informed throughout
20 July 2024
Front of desk lady very welcoming and kept me up to date on progress of my car.
20 July 2024
Great experience
20 July 2024
Super happy, my issue was resolved very quickly.
19 July 2024
Very good prompt service
19 July 2024
Lorraine was again so friendly and kept me informed on progress. Job done in good time meaning as I waited this was not too long a wait.
17 July 2024
Good communication pleasant individuals
17 July 2024
Great service all round, thanks!
17 July 2024
Sarah was very friendly and professional from the outset and spent time with me working out what was the right course of action for me as a customer. When things didn't go quite according to plan, she was quick to rectify the situation.
03 July 2024
Jordan Ramsey was Very helpful