OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
134 ratings and 93 comments received in the last 90 days.
09 October 2025
Very good and attentive service throughout the process
25 September 2025
Exceptional service from Nick in the sales team.
17 September 2025
We mainly dealt with Nick Bambury at Group 1 Cambridge. He was extremely knowledgeable, helpful and kept us informed throughout the process. He was enthusiastic throughout and nothing was too much trouble.
14 September 2025
Always available to help and answer any questions, we may have had.
26 August 2025
I have a little issue with the interior mirror, Jenny will sort this for me when I'm ready (as I'm not ready to let go of of it just yet).
13 August 2025
Sarah from servicing deserves special mention for the guidance and help shes provided for my first lease. Jenny my sales rep is fantastic and guided me through every step answering every question.
03 November 2025
The customer service manager, is so professional & trustworthy.
01 November 2025
Sorted my issue quickly
30 October 2025
Very friendly and helpful
30 October 2025
All staff are helpful .
29 October 2025
From the moment you get there to when you leave you are made to feel special. Great customer experience.
28 October 2025
Your staff are your biggest asset, Sarah and Jordan are very professional and helpful
26 October 2025
The MOT took 3 hrs instead of the confirmed 1.5 hrs. The car was there only for MOT, but the person started to fill in the service book hence now there's unnecessarily added info is there incomplete in the service book. My vehicle description is inco
26 October 2025
All work explained and done,good commjnucation
24 October 2025
no reply to emails or phone calls and subsequently cost me double for a mini service and a tyre as part of an MOT .Had to deal with BMW and advised by BMW that they too were short of staff
24 October 2025
Quick, easy and courteous staff. Kept informed as to progress and car was ready and waiting when I arrived to collect it.
FIND Group 1 Cambridge
Address
- 2 Sheepford Lane, Cambourne, Cambridge, CB23 6EF
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01954 574 727
Cambridge, Ely, Royston, Huntingdon, St. Ives
Address
- Sheepfold Lane, Cambourne, Cambridge, CB23 6EF
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01954 574 727
Cambridge, Ely, Royston, Huntingdon, St. Ives
30 October 2025
It was all very easy and Jenny was incredibly helpful throughout the whole process.